NexorLink is intelligent voice infrastructure that handles your front desk 24/7 — in English and Spanish — without adding a single employee.
More than half of patients who reach voicemail will not call back. They book with whoever picks up.
Every unanswered call is a missed appointment. In a clinic seeing 300+ patients, that adds up fast — every week.
5pm to 9am next morning. Plus weekends. Plus holidays. That's when motivated patients try to book — and reach silence.
Hiring, training, and managing front desk staff is expensive — and they can only handle one call at a time.
We configure your AI receptionist, connect it to your phone system, and you're live — no IT team required.
Share your practice details, hours, FAQs, providers, and escalation rules. We build your bilingual AI receptionist with your exact workflow.
48-hour setupEvery inbound call answered instantly — detects language, books appointments, handles FAQs, escalates emergencies to your team. Senior-paced when needed.
24/7 · English & SpanishCall recordings, transcripts, appointment logs, and analytics. Your staff handles what needs a human — everything else runs automatically.
Real-time dashboardNexorLink is a standalone system — it sits next to your existing phones, not on top of them. Use it nights and weekends only. Or for overflow when staff is slammed. Or for a trial week. The decision is yours, every day.
It's as simple as forwarding or unforwarding your number. No data migration. No phone porting. No rip-and-replace. Your number stays yours.
NexorLink detects the caller's language in the first seconds and responds naturally — no menus, no delays. Critical for Miami's bilingual patient base and senior HMO members.
Hears the first words, responds in the right language instantly.
Callers switch languages at any point. The AI adapts without interruption.
Patient, clear, no rush. Built for Medicare HMO patient profiles.
When a doctor cancels their day, NexorLink calls every affected patient. When a slot opens, it dials the waitlist. When a Medicare member is overdue for a screening, it follows up — automatically, at scale, in two languages.
Doctor cancels an entire day? NexorLink calls every affected patient — confirms, reschedules, or hands off — automatically.
Automated 24-hour and 2-hour reminder calls from your appointment list. Confirms or captures cancellations for waitlist fill.
Cancellation just opened a slot? Auto-dials the next patient on your waitlist. No empty chairs, no lost revenue.
Scheduled outbound calls to chronic care patients. Concerning responses escalate to your care coordinator instantly.
Outbound calls to plan members overdue for preventive screenings. Tracks outcomes and books appointments at scale.
Regular outbound calls to flagged high-risk patients. Concerning responses alert your care coordinator immediately.
Targeted outbound campaigns for recalls and lapsed patients. Handles 1,000+ calls per day, retries no-answers automatically.
Every booked appointment auto-adds to your Google Calendar. Every call logs to your CRM with caller details and intent.
Handles 1,000+ outbound calls daily with retry logic, bilingual delivery, and care-coordinator escalation. Configured for your campaigns during onboarding.
Encrypted at rest and in transit. BAA included on all healthcare plans at no extra charge.
If NexorLink isn't right within 60 days of go-live, we refund your subscription. No long contracts.
From signed contract to fully configured AI receptionist in two business days.
Local team. Real humans on support. Direct line to founders during launch.
When you use NexorLink, you're not betting on an unknown startup's infrastructure — you're using a thin orchestration layer over the same platforms used by enterprises worldwide.
"I started NexorLink because I watched practices in my own community lose patients every single day to missed calls. Front desks are overwhelmed. After-hours coverage doesn't exist. Spanish-speaking patients give up after the third ring. None of that should still be a problem in 2026 — so I built the solution I wished existed for my neighbors."
Questions? Email me directly: richard@nexorlink.com
Senior-optimized. HIPAA-ready. Primary focus.
Recalls, cancellations, new patient intake.
Intake qualification, consultations, follow-up.
Reservations, FAQs, concierge voice.
Service scheduling, lead qualification.
Lead response, showing scheduling.
Outreach, renewals, appointment setting.
Reservations, hours, waitlist management.
Six tiers — from solo practices to large HMO operations. No setup fees. First month covers onboarding and your first thirty days. Live in forty-eight hours. We never drop a call.
All plans include 24/7 support. Need a custom quote?
The AI sounds natural and conversational — not robotic. Most callers, including senior patients, interact without realizing it's automated. You choose the name, voice, and personality. Full transparency mode is also available.
All healthcare plans include a Business Associate Agreement (BAA) at no extra charge. All plans encrypt call data in transit and at rest. We do not sell or share patient data. Pro, Enterprise, and HMO Premium plans include BAA by default; Starter and Growth healthcare clients receive it automatically when needed for HIPAA-covered use cases.
Yes — this is core to our HMO and Enterprise configurations. The AI is configured for senior pacing: it doesn't rush, it confirms information back, it handles repetition gracefully. We model senior calls at 8 minutes average and price accordingly — no extra charges for longer calls within your plan.
Yes. Any call can be transferred to a live team member instantly — based on rules you define. Emergencies, complex billing questions, or patient requests all get a warm handoff with context.
Natural, fluent Spanish — not translated. Detects language in the first seconds, responds accordingly, and can switch mid-call. Call our demo line: +1 (786) 550-3307.
You'll get email alerts at 80% and 100% of your minute allowance. Our Smart Cap™ feature can also transfer calls to your front desk once you hit your monthly cap — no surprise bills. If you do allow overages, they're billed at month-end at your tier's per-minute rate ($0.55–$0.85/min). We never throttle or drop your calls.
Yes — total control, no commitment. NexorLink is a standalone system. To activate it, you forward your number to us. To deactivate, you unforward — instant. Use it nights and weekends only, for overflow during busy hours, for a trial week, or 24/7. Your subscription gives you the capacity; when and how you use it is entirely up to you. Your phone number stays yours throughout — no porting, no migration, no rip-and-replace.
48 hours from signed contract to live system. Fill out our online intake form, we configure everything, we test it with you, then we go live. You can also start the process right now at nexorlink.com/onboarding.
Yes — 60-day money-back guarantee on Starter Lite, Starter, Growth, and Pro plans. If NexorLink isn't right for your business within 60 days of go-live, we'll refund your subscription fees. Minutes consumed are deducted at your plan's overage rate. Third-party costs (Twilio phone numbers, carrier fees, SMS charges) are non-refundable. Enterprise and HMO Premium have custom contract terms. Email billing@nexorlink.com to request — processed within 10 business days.
Every add-on activates in 24–48 hours. Cancel any time. Mix and match across any plan.
AI receptionist on WhatsApp — books appointments, answers FAQs, sends reminders in English or Spanish.
Automated calls 24hr and 2hr before every appointment. Reduces no-shows 30–50%. Included in Growth+.
Your AI speaks in a fully custom voice — branded to your business. 30-minute recording session, deployed in 48 hours.
Direct integration with Athena, Kareo, eClinicalWorks, and more. Appointments booked by AI appear in your calendar automatically.
Add a second dedicated line — separate AI configuration, greeting, and routing rules. Ideal for multi-department businesses.
All add-ons activate in 24–48 hours · Cancel any time · Select during setup or add later
Choose Your Add-Ons During Setup →Call our live AI demo line. No registration. No sales pressure. 2 minutes.
Choose your plan, tell us about your practice, and we go live in 48 hours.
Start Online Setup →Tell us about your business and we'll show you exactly how NexorLink would work — including a live demo tailored to your callers.